Customer Idea Management

Your customers are one of the best sources of ideas on how you can meet your market’s needs better. Customers understand their own needs and problems much better than anyone else. As a result, tapping into your customer ideas and customer feedback can be one of the most powerful sources of innovation for your organizations.

Now you can systematically gather ideas and feedback from your customers, manage those ideas, get customer feedback on those ideas, prioritize the ideas, and put those ideas into action – to fire up your customer-driven innovation machine!

IdeaGlow is a turn-key, cloud-based idea management system that doubles as your customer feedback software – for capturing and managing ideas from your customers. You can quickly set up an idea management solution to manage ideas from your customers – even those who are around the globe. It is designed to meet the needs of mid-to-large companies – needs such as: customization, security, IP protection, scalability, integration, etc.

Here is how IdeaGlow can help you manage ideas from your customers:

1. Set up your own “Customer Idea Site” in just 15 minutes!
2. Capture ideas from your customers systematically.
3. Enable customers to vote on their favorite ideas.
4. Provide a powerful collaboration system for customers to work together to flesh out ideas.
5. Popular ideas rise to the top automatically. Further prioritize them using custom criteria.
6. Act on the best ideas – keep customers engaged using “Social Networking/Gaming” features.

Would you like to learn how IdeaGlow can help you manage ideas from your customers? Take a guided tour of IdeaGlow – schedule 1-on-1 demo…